Types of electric vehicles.

1: Battery Electric Vehicle (BEV): The vehicle uses electric motors as its only source of power to drive down the road. It stores energy in a battery and gets recharged using an electrical outlet at home or by plugging into a public charging station. BEVs rely exclusively on the battery and electric motors to operate. (e.g. the Audi e-tron 55 quattro). 

2: Plug-in Hybrid Electric Vehicle (PHEV): A vehicle that uses both a battery and electric motor, as well as a traditional gasoline engine. If the vehicle’s battery runs low, the engine automatically turns on to continue driving. The vehicle’s battery can be charged using an electrical outlet, charging station or, in certain situations, is recharged using the vehicle’s engine. (i.e. Audi Q5 TFSI e). 

3: Mild hybrid: A vehicle that runs solely using engine power but has the ability to save energy by turning off the engine when the vehicle is stopped and in turn using the stored energy to power auxiliary features (i.e. A6, A7, A8, Q8). Mild hybrids do not plug in.

How far can I go with one charge?

The range of an electric vehicle, similar to that of a combustion engine, relies on a number of factors such as driving behaviour, accessories used, temperature, terrain, driving route and charging frequency. However, in order to provide you with peace of mind for your journey, the e-tron 55 quattro comes equipped with a route planner that easily shows you not only the charging stations along your route but also how many charges you will need to reach your destination.

Do extreme cold or warm temperatures affect the e-tron 55 quattro battery?

In order to reduce the impact of extreme heat or cold temperatures on the battery, we recommend using the pre-conditioning feature on the e-tron 55 quattro while plugged in, allowing the battery energy to be focused on driving rather than heating or cooling.

How long does it take for the e-tron 55 quattro to charge?

The charging time for the e-tron 55 quattro will depend on the type of charger used and how much energy is currently left in the battery. Assuming a completely discharged battery (0 percent), with a Level 1 (120 V) charger, the e-tron 55 quattro can be charged in approximately 100 hours.² With a Level 2 (240 V) charger at 9.6 kW, the e-tron 55 quattro can be recharged in approximately 10 hours.² Of course, if the battery is only 50% discharged, the time to charge is reduced accordingly. The fastest charging time possible is through a Level 3 DC fast charger capable of 150 kW, which can recharge the e-tron 55 quattro in as little as 30 minutes to 80%.²

Will Virtual Mirrors be available in Canada?

Unfortunately, virtual mirrors will not be available on the e-tron 55 quattro in Canada due to current Canadian regulations.​

What is the difference between charging levels?

Level 1: Uses 120 Volts. This is the slowest form of charging and is suited more for emergencies than for regular use. On the e-tron 55 quattro, it takes approximately 100 hours² to recharge the battery using a Level 1 charger. Level 2: Uses 240 Volts. This is the most common form of charging. The e-tron 55 quattro comes standard with a charging unit capable of either 120 or 240 Volts. 

On a Level 2 charger at 9.6 kW, the battery recharge time takes approximately 10 hours.² Using the Audi charging system requires a NEMA 14-50 receptacle to be installed by a certified electrician at your place of residence or wherever you plan to charge. The e-tron 55 quattro charging system requires a dedicated circuit capable of supporting a 40-amp continuous load. In order to ensure your home is equipped, we suggest that those living in condominiums, townhouses or other residential type buildings contact their housing/condo boards to ensure: a) that an EV charger can be installed at your location, and b) that there is enough power to supply and fulfill your charging requirements. 

Level 3: Also known as DC Fast Charging, this Level is typically only found at public charging stations. It uses much higher voltage and amperage to deliver more charging power directly to the vehicle’s battery. With the Audi e-tron 55 quattro, charging time to 80% is roughly 30 minutes when using a 150 kW Level 3 charger.²

What is Electrify Canada and what benefits does it offer an e-tron driver?

​Audi is working with Electrify Canada to bring e-tron owners access to a network of high-powered DC fast charging stations. Electrify Canada is building charging stations at 32 locations in Canada. Each site has 4 charging dispensers capable of at least 150 kW of DC fast charging power. That means topping up an empty battery to 80% charge in about 30 minutes². The Electrify Canada charging network is open to all brands of electric vehicles, but Audi e-tron owners are automatically eligible to receive two years of complimentary 30-minute charging sessions on the network². For further information on Electrify Canada, please visit: https://www.electrify-canada.ca/etron

Can the Audi e-tron 55 quattro be charged when it is raining or snowing?

The e-tron 55 quattro can be charged when it is raining or snowing. The charging capsule is designed to withstand the wear and tear caused by various weather conditions in order to avoid issues while charging. We suggest when installing the charging hardware that you do so under a covered or sheltered building such as a garage. Continuous direct exposure to sunlight should be avoided.

What do I need to be ready to install the e-tron 55 quattro charging capsule at my home?

​In order to prepare your home for an electric vehicle, contact your Audi dealer, who can help you locate a certified electrician to assess your home. Please note that the e-tron 55 quattro charging system requires a dedicated electric circuit capable of supporting a 40-amp continuous load. The necessary charging equipment required for the e-tron 55 quattro is included with the vehicle. This equipment includes: the charging unit that connects the vehicle to the electric power source (Audi Charging System compact), two interchangeable power supply cables for Level 1 (NEMA 5-15 standard home electric receptacle) and Level 2 (NEMA 14-50 240V receptacle which will need to be installed by a certified electrician), as well as a bracket for mounting the charging system conveniently on the wall. All this equipment is included as standard on the Audi e-tron 55 quattro.

How should I prepare and equip my home for an electric vehicle?

The e-tron 55 quattro is equipped with a standard dual-voltage charging unit (Audi Charging System Compact) for Level 1 (120 V outlet) and Level 2 (240 V) charging. For Level 2, the charging unit includes a cable with NEMA 14-50 plug that will require a matching 14-50 receptacle at the parking location. The Audi charging system requires a dedicated electric circuit capable of supporting a 40-amp continuous load. In order to prepare your home for an electric vehicle, contact your Audi dealer, who can help you locate a certified electrician to assess your home. The assessment will determine if any upgrade or add on is needed to your home’s electrical system.

What will my home need to prepare for future Audi electric vehicles?

​Enhancements to future models may lead to faster on-board charging speeds (e.g. from 9.6 to 19 kW) being available in the future. It is a good idea to consider future needs, including the potential to charge multiple electric vehicles at once. Note: such upgrades may require significant additional provisions to increase the home’s overall electrical capacity.